Glimpse reveals how people move, engage and convert in your physical spaces, so you can turn that visibility into better decisions and measurable performance gains.
Trusted by the world's biggest retailers, brands, transport operators and property groups
Physical environments generate millions of customer interactions every day. However most organisations can only measure the outcomes, ignoring the behaviours that drive them.
You see the sale, not the journey. Between the door and the till, the moments that decide whether customers engage, wait or walk away go unmeasured.
Footfall alone doesn't tell you how many people you could have captured, where they engaged, or why one store converts and another doesn't.
Staffing rotas, layouts and promotions are set on instinct and last year's numbers, not on how people actually use your spaces today.
You can't optimise what you can't see.
When you can see how people actually behave in your spaces, every decision, such as store layout, staffing, promotion, and investment can be evaluated and its impact proven.
Remove friction across the moments that matter. Identify and resolve queues, dead zones, and congestion points to turn more visitors into customers.
Align staffing and execution to real demand, by hour and by day, instead of instinct and averages.
Track passer by and footfall counts giving you accurate capture and conversion metrics. A/B test to know exactly which changes moved the numbers.
Every capability answers a real business question to help you drive performance.
Accurate visitor counts for every entrance, with repeat crossings de-duplicated.
Which locations earn their keep?Passer-by counts reveal your true market opportunity and the share of it you convert into visitors.
How much demand walks past?Combine footfall with transactions to see the full funnel from passer-by to purchase.
What turns visitors into customers?Measure time spent in any zone, filtering out pass-through traffic for true engagement.
Which displays actually work?Live counts of how many people are in any space, area or vehicle.
Are we using our capacity?How people move through your space: routes taken, zones visited, dead ends avoided.
Does the layout help or hinder?Queue lengths and wait times, with alerts before waiting turns into walking away.
Where does friction cost us sales?Heatmaps show where visitors congregate and dwell, and which zones underperform.
Is every square metre working?Deployment is the beginning of the journey, not the end. We work alongside your team from first workshop to measurable outcome.
Stakeholder workshops, site assessment and success criteria to get a clear picture of what success looks like.
Installation, configuration and onboarding by our Client Success team.
Performance reviews, insight workshops and continuous optimisation with your Client Success Manager.
See the full funnel from passer-by to purchase. Compare capture and conversion across formats and regions, test layouts, promotions and staffing against hard numbers, then replicate what works across the estate.
Passenger counts, live vehicle occupancy and gateline analysis for capacity planning, reporting and revenue protection.
Footfall, flow and dwell across shopping centres and mixed-use estates provides evidence for leasing conversations and space investment decisions.
"Glimpse transformed our understanding of concession placement and shopper behaviour, providing insights that optimised store layout and improved customer engagement."
"Glimpse has transformed the way we understand our customers. Their ongoing support as a trusted AI tech partner has been invaluable."
A discovery session is a structured conversation about your estate, your challenges and your objectives, and an honest view of the performance opportunity.
No obligation. No hard sell. Just a clearer view of what's possible.
